OpenAI’s AI chatbot, ChatGPT, is currently experiencing a significant global outage, preventing users from accessing the service via both the web and the app. This disruption began around 5 PM IST, as reported by Downdetector, which noted over a thousand user complaints regarding service failures. Users have also mentioned problems with the chatbot on social media platform X.
OpenAI Acknowledges the Outage
OpenAI has confirmed the outage and is actively addressing the technical issues. Their Status page indicates that both ChatGPT and its API are experiencing “degraded performance.” A message on the page reads, “We are currently experiencing elevated error rates in the API and are investigating the situation.”
The Status page further clarifies that OpenAI has identified the problem and is working on a solution to restore full functionality. However, they have not provided a specific timeline for when services will be fully operational again.
Timeline of the Outage
Downdetector reports that the outage began earlier today and is still ongoing. User feedback shows that approximately 88% of individuals are unable to use ChatGPT, while others are encountering issues with both the website and API. This outage has left millions globally without access to this popular AI tool.
Cause of the Outage
At this moment, OpenAI is still investigating the root cause of the outage and has not disclosed specific details. Reports indicate that users began experiencing issues intermittently early Thursday, with many unable to log in or access the website. Currently, attempts to visit chat.openai.com result in a “Bad Gateway” error.
Impact on Users
This incident highlights how reliant people have become on AI technologies for everyday tasks and communication. Many users utilize ChatGPT for various purposes, from casual inquiries to professional assistance. The ongoing outage has disrupted these activities, leading to frustration as users seek alternative solutions.
Interestingly, while the web version of ChatGPT is down, many users report that the mobile app continues to function normally. The app appears to respond to prompts and generate content without any issues, suggesting that the problem may be limited to web infrastructure.
